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Value Contribution

For the Sunyata Group, the “sweet spot” is the intersection of effectiveness (human relationships & information) and efficiency (process & technology) — where optimal productivity, innovation, and sustainability are achieved.

Effectiveness (Human Relationships | Information):
Effectiveness is herein defined as producing a decided, decisive, and/or desired result in terms of tangible benefits produced by the effort expended — in such a way as to avoid loss or waste of energy in effecting, producing, or functioning.

Human Relationships — “H-S-L” Practice of “Compassion”
The “H-S-L” (Heard | Seen | Loved) Practice is a life legacy practice that provides a diagnostic and response approach for developing sympathy, empathy, and compassion. It places attention squarely on intentionally manifesting conditioning experiences that stimulate activation of multiple intelligences in ways that cultivate compassion and invite engagement in experiments that increase compassion in everyday life. The “H-S-L” Practice addresses the domains of Self, Other, the Whole, and Ecosystems.

Self (Intrapersonal) — Individual | Personal
“H-S-L” for the “Self” addresses the individual’s issues about “survival” in terms of physical, emotional, cognitive, and/or spiritual experiences — transforming “Rage to Compassion”, and landing the understanding that “I am loved”.

Other (Interpersonal) — Individual | Interpersonal
“H-S-L” for the “Other” addresses the individual’s issues about “survival” in terms of the experience of relationships between people —transforming “Despair to Hope”, and landing the understanding that “I am not alone, and you are not alone”.

Whole (Intrapersonal) — Collective
“H-S-L” for the “Whole” (Organization | Community | Nation) addresses the collective’s (organization) issues about “survival” in terms of the individual and collective experience of “relevance” — transforming “Irrelevance to Relevance”, and landing the understanding that “I, you, and we are valued”.

Ecosystems (Environment) — Local | Regional | Global
“H-S-L” for the “Ecosystems” addresses the individual and collective issues about “survival” in terms of “extinction” — transforming “Extinction to Generativity”, and landing the understanding that there is systemic interconnectedness and continuity, and that “all things are interconnected”.

Information (Meaning)
Information is herein defined as an attribute inherent in and communicated as determining and representing the “meaning” of objects and their associated inferences. This work uses a taxonomy that represents the directed evolving state (complexity) of meaning structures. The goal of information optimization is to increase the levels of “meaning” by driving from lower states to higher states of meaning structures.

Efficiency (Process & Technology):
Efficiency is herein defined as producing a result without waste — as measured by a comparison of production with cost (as in energy, time, and money).

Process —
A “Process” is a series of actions or operations (steps), followed in a regular definite order (procedure), conducing to an end. This work employs a large-scale “Process Optimization” approach based on “Lean Analysis” to identify and eliminate Waste (Defects | Transportation | Overproduction | Time | Processing | Movement | Inventory) and based on “Theory of Constraints Analysis” to identify and eliminate Constraints (Physical | Policy | People-related) through an organized approach (Five “S”) to sorting, simplifying, sweeping, standardizing, self-disciplining. The small-scale “Process Optimization” approach uses the identification, organization, and management of the relationships between people, processes, and information.

Technology —
“Technology” is the systematic practical application of knowledge and skill to accomplish a task. This work identifies, develops, integrates, and uses small- and large-scale tools in the form of models, processes (manual and automated), methods, and devices to accomplish optimization of human relationships, information, and processes.

The Sunyata Group — "Sweet Spot"
E-E_Model
Working within the intersection of effectiveness (human relationships & information) and efficiency (process & technology) is a cultural transformation process. Success is defined as the emergence of individuals and organizations that function as sustainable communities and embrace the following values and practices:
  • Achieves the quantitative and qualitative measures and metrics of a Balanced Scorecard —
    • Leadership Capability
    • Satisfaction (Customer & Employee)
    • Performance (Financial & Operational)
  • Functions as and within sustainable, humane high-performance teams — providing value to all Stakeholders — using processes that achieve sustainable innovation, productivity, meaningfulness, and joy for the participants
  • Embraces common Vision and Practices:
    • View (Higher Purpose, Mission, and Mindfulness)
    • Intention (Commitment, Focus, and Generosity)
    • Speech (Declaration, Enrollment, and Compassion)
    • Action (Skillful Means, Diligence, and Competence)
    • Livelihood (Meaningfulness, Ethical Discipline, and Helpfulness)
  • Adequately addresses Critical Success Factors:
    • System-wide process for inviting and providing choice and opportunity to commit to affecting change in a system for all Stakeholders and their best practices
    • Gaining clarity and agreement on realistic goals and objectives by involved / impacted Stakeholders
    • Ensuring that individuals and teams are empowered with the necessary level and span of participation and authority
    • Negotiating to ensure that Stakeholders provide necessary attention and resources to accomplish objectives
    • Gaining agreement on assigned priorities and ensuring that effective issue resolution processes are followed
    • Adequate training, tools, and commitment to implementation

Our “effectiveness & efficiency” approach has 3 phases:
  • Diagnostic Phase —
    • Effectiveness (human relationships & information) — Cultural Environment
    • Efficiency (process & technology) — Process Improvement Environment
  • Treatment Phase —
    • Effectiveness (human relationships & information) — Cultural Environment
    • Efficiency (process & technology) — Process Improvement Environment
  • Follow-Up Phase —
    • Effectiveness (human relationships & information) — Cultural Environment
    • Efficiency (process & technology) — Process Improvement Environment

The “Diagnostic Phase” assesses the state of the cultural environment (individual and collective), and identifies the opportunities for improvements in the process and technology infrastructure environments.

The “Treatment Phase” applies approaches to optimize human relationships, information, and processes to facilitate the: reduction of resistance to change in individuals and organizations; empowerment of participants; elimination of systems’ constraints, thus increasing the throughput (output) of the system (TOC); establishment of high-performance teams focused on identifying and eliminating waste from systems, through continuous improvement and thus adding value (Lean).

The “Follow-Up Phase” helps to establish continuous process improvement and cultural development — as a way of life for individuals and organizations.

Value Proposition
The purpose of this work is to optimize individual and organization value, performance, wellness, and contribution. The “sweet spot” is the intersection of effectiveness (human relationships & information) and efficiency (process & technology) — where optimal productivity, innovation, and sustainability are achieved.

The Value Contribution (benefits) of this approach manifests as results:
  • Increased Leadership Capability, Personal Development, and Well-being
  • Increased social and economic Profit for “For-Profit” organizations
  • Increased social and economic Contribution for “Non-Profit” organizations
  • Increased Innovation for individuals and organizations
  • Increased levels of Quality of Relationships — including Respect and Trust
  • Improvements in Productivity (customer satisfaction | defects | delivery | costs)
  • Improvements in Morale and Leadership Capacity
  • Decreased levels of Stress for individuals and organizations
  • Decreased Lost Work Days (sick leave | absenteeism)
  • Decreased Accident Related Injury Rates
  • Decreased Overtime Rates
  • Decreased Attrition Rates
  • Decreased EAP Referral
  • Reduction in the number of Complaints
  • Reduction in the number of Violent Behavior Offenses
  • Reduction in the rate of Growth of Healthcare Costs


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Article Topics

  1. Integral Leadership
  2. Integral Wellness

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